Skip to content
Enter the coupon code SPECIALBAG at checkout and get an instant €5.00 discount on your cart!
Enter the coupon code SPECIALBAG at checkout and get an instant €5.00 discount on your cart!

Language

FAQ Frequently Asked Questions

FAQ Question and Answer
  1. What material is used to fill the poufs?
    The poufs are filled with quality EPS PRO polystyrene bead microspheres, made in Italy. This type of filling provides the poufs with greater comfort, making them more ergonomic, soft, and versatile in taking on different shapes. The high-quality EPS PRO beads not only prevent dust from spreading, but also ensure exceptional stability and a longer lifespan of the filling. These microspheres are suitable for filling Avalon-branded poufs, cushions, beanbags, and pouf-cum-chair beds.

  2. Are the polystyrene beads needed for filling included in the price or do they have to be purchased separately?
    Avalon-brand poufs, beanbags, cushions, and other poufs come with EPS polystyrene bead filling included in the price. They arrive well-padded, but keep in mind that the seat may sink a few centimeters, as the pouf adapts to the shape of the sitter's body.

  3. Is it possible to refill the bean bag once the EPS polystyrene beads have worn out?
    Avalon offers you the option to restore your pouf to its maximum comfort with a refill service. Refills are available in various sizes, specifically designed to refill your pouf and restore it to its original state: ergonomic and comfortable like the first day.
    If you're unsure of the ideal refill capacity for your bean bag, you can find the recommended capacity in the product details.

  4. Are bean bags suitable for people with back pain?
    The very nature of their padding makes pouf bags suitable for people who suffer from back pain thanks to their ergonomic nature and the extreme comfort they are able to offer.

  5.  What is the closing system used for the Avalon poufs?
    Avalon bean bags feature an advanced double-closure system, including a zipper and Velcro strap. This design ensures a safer refilling process, minimizing the risk of unwanted polystyrene bead leakage.

  6. Are the poufs washable?
    They're extremely easy to clean, as they're made of a completely washable material. For everyday cleaning, simply use a sponge dipped in warm water and neutral soap. After cleaning, rinse with clean water, making sure to dry with a soft cloth or terry cloth. If stains occur, we recommend cleaning, rinsing, and drying as quickly as possible.
    Find out more

  7. Is it possible to shape the Bag bean bag chair according to your sitting position?
    The Bag Avalon bean bag chair adapts to the shape of the person sitting on it, offering comfort and softness. This is made possible by its extraordinary filling of polystyrene beads. As shown in the photos, it can take on various shapes depending on your preferences. If you want to rest your head, we recommend choosing the large or giant size for more options for relaxation and relaxation.

  8.  Can I buy just the outer bag of the pouf?
    From our website, you can directly purchase empty (unpadded) bags in Jive technical fabric and velvet. If you would like to purchase them in other types of fabrics , please contact our customer service.
    Purchasing just the outer bag not only allows you to replace the worn out one, but also gives you the option of making your pouf even more versatile, adapting it to your space.
    Find out more

  9. Can I change the look of my bean bag?
    Absolutely! You can customize the look of your bean bag chair anytime with the Velvet cover. This cover is specially designed for bean bags, giving you the flexibility to reupholster and update your bean bag, allowing you to change its look and design to your liking. Practicality is key to this solution, as the covers are easily removable and washable. This feature ensures your bean bag chair stays clean and in pristine condition over time.
    Find out more

  10. Are the Jive technical fabric poufs suitable for indoor or outdoor use?
    We highly recommend the Jive fabric ottoman for indoor use. To ensure optimal durability, we recommend avoiding direct exposure to the elements, thus preserving the beauty of your ottoman over time and preventing premature wear.
    Find out more

  11. What is the characteristic of Jive fabric?
    The distinctive feature of Jive fabric is its exclusive 100% polyester composition, a high-quality technical fabric that combines elegance and functionality. This fabric guarantees exceptional dimensional stability, maintaining the pouf's original shape over time and preventing annoying creases. Its remarkable resistance to abrasion and creases makes it a reliable companion throughout your day, guaranteeing unparalleled durability, thanks also to its tear-resistant properties. Furthermore, the fabric is waterproof, giving the pouf an additional level of practicality.

  12. Which pouf is best suited to the outdoor environment?
    The various Samba and Funny fabric ottomans, armchairs, and cushions are designed to meet the needs of outdoor environments. Both fabrics are completely waterproof, UV-resistant, and maintain their vibrant color over time without fading. Particularly exclusive, the Funny fabric stands out for its high-quality composition, allowing it to be washed less frequently and at lower temperatures. This feature not only ensures easy cleaning, but also translates into a lower environmental impact. Therefore, the Funny fabric represents a premium choice that combines excellent performance with superior environmental awareness.

  13.  What are the characteristics of Mamba eco-leather?
    Mamba faux leather is a premium option, specifically designed to offer a softer, more pleasant feel. It features high heat resistance (1M flame retardant rating) and abrasion resistance, as well as being breathable, water-resistant, and wear-resistant. Furthermore, it meets environmentally friendly standards, underscoring our commitment to sustainable, high-quality solutions.

  14. What is the recommended size of the Bag bean bag chair for an adult?
    Choosing the ideal bean bag size is made easy with the table available in the product description. This table provides information on the bean bag's comfort based on the user's height.
    For children, we recommend purchasing size S, while for those up to 160 cm tall, size M is the ideal option. For teenagers and adults, size L offers comfort and practicality, but if you want to wrap yourself completely in the armchair and enjoy extra comfort, we recommend the Gigante model, corresponding to size XXL.
    However, we recommend carefully checking the product measurements against the items you already have in your home, especially the Giant version, which may be bulkier. This way, you can choose the perfect size to meet your comfort and space needs.

  15. Do the poufs have an internal bag?
    All beanbag models, except the faux leather Jive, Mamba, and Jazz, include a nonwoven inner bag. Avalon offers the option of purchasing the inner bag separately at any time by simply contacting our customer service team. The Avalon team is here to help you.

  16.  Are Avalon poufs pet-friendly?
    The fabric covering Avalon poufs is extremely durable and can be used without any problems even around pets. Avalon also takes care of our four-legged friends, offering a dedicated section with cushions made of tear-resistant, stain-resistant, easy-care, and durable technical fabric. These poufs are ideal as beds and kennels, as pet hair doesn't stick to them.
    Find out more